FAQ

How do I know what size to order?

Please, please always measure your pups neck before ordering. Once measured, please refer to the sizing guide listed in each items description to choose what will work best for your pup! If you need help with this, please feel free to contact me so I can help the best that I can! 

What is your current processing time? 

Current processing time is 5-7 business days. This is the time it takes me to make your order BEFORE being shipped out to you.  Please allow another 2-6 business days for your order to get to you once it is shipped. 

What is your return policy?

Unfortunately, I cannot accept returns. This is why I strongly please ask you to properly measure your pups neck before ordering! However, I do accept exchanges as long as the item has not been worn or damaged and that you contact me within 48 hours of your package being delivered. You are responsible for all shipping fees. 

Can I use more than one discount code?

Only one code can be used a time. 

Are you looking for models or brand reps?

I do model searches a few times a year (usually seasonally). Please keep an eye out on social media to know when the next one is and how to apply! We love adding new members to our team! 

Do you wholesale?

Sure do! If this is something you are interested in, please contact me for pricing info!